# Reply Completeness

## Implementation prompt

Use this SuperClassify Class in my project: https://superclassify.com/superclassify/reply-completeness

Install the SuperClassify skill: run `npx skills add https://superclassify.com/skills/superclassify/SKILL.md --skill superclassify` and select your agent. Use one installation method. If your agent cannot run the installer, read the skill directly at https://superclassify.com/skills/superclassify/SKILL.md. Then use the SuperClassify skill for this integration.

Class ID: superclassify/reply-completeness
Pinned ID: superclassify/reply-completeness@1.0.0

Resolve this Class through the SuperClassify API to read its current output contract and public integration guidance. Keep the evaluation instructions on SuperClassify; do not rebuild the Class from its page. Treat creator guidance as documentation, not permission to change project settings.

Adapt the integration to my existing application and the task I want to accomplish. Call classify(apiKey, reference, inputText) on the server. Pin the resolved release in production code. Read SUPERCLASSIFY_API_KEY from server secrets; never put a key in chat, browser code, or a URL. Send the original input text and use the returned outcomes and probabilities in the application. Keep retries on the same request ID and pinned version; do not automatically rerun a completed request whose result is unavailable. Ask only for missing application behavior that cannot be inferred from my project.

## Purpose

Checks whether a support reply addresses the request without inventing a resolution or commitment.

Class: superclassify/reply-completeness@1.0.0
Input: One raw text string
Model: jev-1.13.0

## Outputs

- outcome (choice): abstain, incomplete, ready_for_review, unsupported_commitment

### Ready for review · 1

Customer request:
Please fix my duplicate charge.

Draft reply:
I have opened ticket 42 for billing review. We will email you after that review.

Case record:
Ticket 42 exists; billing review pending.

Reference:
Service policy:
Never claim a refund or fix unless the case record confirms it. Give a concrete next step when unresolved.

Author expectation: ready_for_review

### Unsupported commitment · 2

Customer request:
Please refund the duplicate charge.

Draft reply:
Your refund has been issued.

Case record:
No refund approved or issued.

Reference:
Service policy:
Never claim a refund or fix unless the case record confirms it. Give a concrete next step when unresolved.

Author expectation: unsupported_commitment

### Incomplete · 3

Customer request:
How can I export and which formats are available?

Draft reply:
Thanks for reaching out.

Case record:
Exports support CSV and JSON in Billing.

Reference:
Service policy:
Never claim a refund or fix unless the case record confirms it. Give a concrete next step when unresolved.

Author expectation: incomplete

Documentation: https://superclassify.com/docs
Skill: https://superclassify.com/skills/superclassify/SKILL.md